Shipping Made Simple

We want getting your new shoes to be as easy as finding the right pair. Here's everything you need to know about how we process and ship your order.

Next Business Day Orders are generally processed by the end of the next business day.
$9.99 Ground Shipping For deliveries within the continental U.S.
2-Day Shipping Available at actual shipping cost.

Shipping Options & Costs

Choose the shipping method that works best for you.

Standard Ground

$9.99

Shipping within the continental United States.

2-Day Shipping

Calculated at Checkout

Actual shipping charges apply.

AK, HI & U.S. Territories

Calculated at Checkout

Actual shipping charges apply.

Order Processing

Orders are generally processed by the end of the next business day.

Orders are processed and shipped Monday through Friday, excluding applicable holidays.

Good to Know

  • Processing time is separate from shipping transit time.
  • Orders are not shipped on weekends.
  • Shipping charges are displayed during checkout.

Need Your Shoes Sooner?

We offer 2-Day Shipping for customers who need faster delivery.

Orders placed with expedited shipping before 12:00 PM Eastern Time on a business day are eligible for same-day processing and shipment.

Expedited Shipping Reminders

  • 2-Day Shipping is charged at actual cost.
  • The day your order ships does not count as a shipping day. The first business day after shipment is Day 1, and the second business day is Day 2. Weekends and holidays are excluded.
  • Orders placed after the noon cutoff may ship the next business day.
  • Weekend shipments are not available.

Shipping Questions

Helpful answers about processing, shipping, and delivery.

How much is standard shipping?
Standard ground shipping is $9.99 within the continental United States. Orders shipping outside the continental United States are charged the actual shipping cost calculated at checkout.
How long does it take to process my order?
Orders are generally processed by the end of the next business day, excluding weekends and holidays. This does not include shipping transit time.
Do you offer expedited shipping?
Yes. 2-Day Shipping is available at actual shipping cost, calculated at checkout. Expedited orders placed before 12:00 PM Eastern Time on a business day are eligible to ship the same day.

How 2-Day Shipping Works: The day your order ships does not count as a shipping day. The first business day after shipment is Day 1, and the second business day is Day 2. Weekends and holidays are excluded.

Do orders ship on weekends?
No. Orders are shipped Monday through Friday, excluding applicable holidays.
What should I do if my delivery is delayed?

If your package has not arrived within the expected delivery timeframe, please let us know so we can investigate the delay.

Report delivery delays within 30 days of your payment date. Contacting us promptly gives our team the opportunity to review the shipment and assist with a resolution.

What if my package is missing or shows as delivered?

If you cannot locate your package: Check around your delivery location, ask household members or neighbors, and contact the shipping carrier.

Report missing packages within 30 days of your payment date.

Confirmed delivery: Once the carrier confirms delivery, Drew Shoe considers the shipment complete. We are generally unable to refund or replace packages reported lost or stolen after confirmed delivery.

Delivery not confirmed: If the carrier cannot provide delivery confirmation or other reasonable proof of delivery, our team will review the circumstances and work toward a fair resolution.

Do you ship internationally?
We ship within the United States, including Alaska, Hawaii, and U.S. territories. We do not ship directly to international destinations. However, international customers may purchase Drew footwear through one of our international distributors.

Visit our International Shipping page for additional information and a list of distributors.

Still Need Help?

Our Customer Service team is happy to assist with your shipping questions.

Call: 800-837-3739

Email: customerservice@drewshoe.com

Track Your Order