Order Changes or cancelations are not guaranteed and are rarely able to be accommodated if requested outside of customer service hours. Please be sure you review the accuracy of your order prior to submission.
Review our Returns Policy prior to the processing of your order. Click here to view our returns policy. By submitting your order you agree to our returns policy.
Welcome to the Drew Shoe Footwear Website.
We request certain personal information from you on our order form. Here you must provide contact information (such as name and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customers' orders only. If we have trouble processing an order, this contact information is used to get in touch with you. Drew Shoe values its customers and respects their privacy. We only collect customer information in an effort to improve our customers' shopping experiences and to communicate with our customers about our products, services, contests and promotions. We recognize that we must maintain and use customer information responsibly; consequently, we do not sell or rent any of the information you provide to us online to third parties although the Company may share non-personal, non-individual information in aggregate form with third parties.
- Call us at 1-800-837-3739
- E-mail [email protected]
- Write to us at Drew Shoe Footwear USA: 252 Quarry Rd. SE, Lancaster OH 432130, Phone: (800) 837-3739
What kind of information does Drew Shoe Footwear collect?
We collect information, such as your name, e-mail address, mailing address, phone number that you provide to us when you register with us or when you participate in a contest, promotion or survey.
DrewShoe.com also automatically receives and records information on our server logs from your browser, including your IP address, Znode cookie information and the page you requested.
How does Drew Shoe Footwear use my information?
When you register with Drew Shoe Footwear over the phone or via mail, you may choose whether or not you would like to receive e-mails from us regarding our products, services, contests and promotions. From time to time, we may also send you e-mails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience. If you request a catalog from us, if you register with us or if you purchase from us online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.
To serve you better, we may combine information you give us online, by phone as well as information about your product interest and purchases. We use this information to communicate with you by e-mail, postal mail about our products, services, contests and promotions that may be of interest to you.
What about links to other websites and services?
The Drew Shoe Footwear website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
DrewShoe.com may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our pages.
Click here for important information about safe surfing from the Federal Trade Commission.