Return Policy

We hope that you love your purchase, but if you need to make a return or exchange, we’ve got you covered.

      • You can purchase your own return label or use our online return process to print a return label through our site. The cost of the label will be deducted from your refund. Click Here to request a label. 
      • If you prefer to pay for a label directly with the shipping carrier, print this return form 
      • You may return a product within 30 days of the original purchase date to receive a full merchandise refund via your original form of payment.

      • Drew Shoe will issue a refund on any Drew footwear returned within 180 days should there be a manufacturing defect. To submit for a manufacturing defect, click here and choose the warranty option when given the option.
      • Merchandise must be returned unworn, tested on carpeting, and in the original packaging. Original inserts must accompany all returns.

      • It may take up to 10 days to process your return or for you to receive a refund to your original form of payment.

Drew Return Address:

Drew Consumer Returns
252 Quarry Road SE
Lancaster, OH 43130